Cab Driver

Qualities and Duties of a Cab Driver

Professional cab drivers should be familiar with various areas in the city, so they can transport passengers safely to their preferred destinations. It is also important that a cab driver knows how to operate the taximeter.


Qualities of a Good Cab Driver

A good cab driver should possess traits that would help them build a solid reputation from their passengers. Cab drivers with a pleasant disposition also help the company become successful because of the positive feedback given by their clients. The following are among the notable qualities of a cab driver.

Good communicator

Most passengers prefer a cab driver who has good communication skills. Tourists, for instance, who are new to a certain country or city, appreciate having a pleasant conversation with their cab driver. Furthermore, cab drivers who know how to communicate well can help their passengers find their way around a particular location. When you hire a cab, you expect the driver to understand where you want to go. With excellent communication, you can expect great results and you are likely to reach your destination without any hassle.

Honest and trustworthy

Honesty is an essential quality that any cab driver should possess. They should be able to drive their passenger to a certain destination without taking a longer route just to charge customers with a higher fare. Aside from this, a cab driver should place high regard on their passenger’s welfare. They should not take advantage of their customers, particularly those who are not familiar with the city.

Respectful and courteous

Passengers prefer a cab driver who is courteous and respectful. They appreciate drivers who greet them politely, as it helps customers feel at ease while inside the vehicle. Nobody likes a driver who is grumpy and keeps on ranting the whole time. As part of their excellent customer service, cab drivers should be friendly to any passenger. This way, customers will leave positive reviews and even a generous tip because of the quality services that they have received.

Is  familiar with several suburbs and surrounding areas

An excellent cab driver can bring their passengers safely to any location, as long as he or she knows the surrounding places quite well. While a map may be useful as a reference, it is best to know several locations even without any navigational device or tool. You will not end up disappointing your customers when you are knowledgeable about the different routes in the city.


Another duty that cab drivers should perform is to charge a passenger for each trip. The fare is calculated by using the taximeter and fees chart. Drivers should know how to use and refer to these tools, so they will not end up charging their customers with an incorrect amount for the fare. The prices should be calculated before setting off on a long trip. In addition, the customers should be notified of the rates, so they will not encounter any problem or misunderstanding regarding the fees.

Bottom Line

Driving a cab may be challenging because of the demands associated with this type of job. Drivers are expected to provide outstanding customer service to their passengers so they should possess notable traits that would enable them to satisfy their clients’ needs. A cab driver should also be aware of the duties that he or she is expected to accomplish. Aside from performing these duties, drivers should try to put their best foot forward when they provide services to their passengers. They will earn an excellent reputation from their customers, and they can boost their chances of thriving in their job because of their integrity, professionalism and impressive skills.

All taxi drivers at Premier Cabs are highly trained and will help you reach your destination in a safe and timely manner